Customer Service/Claims Management
The Customer Service/Claims Management module is designed to help manage customer complaints and vendor claims more efficiently and effectively. One of the "keys" to a successful business is good customer relations, and this system will enable you to respond to problems as they occur and track their resolution.
CUSTOMER SERVICE/CLAIMS MANAGEMENT
(Click on any underlined menu item)
The Customer Service/Claims module can print a claim ticket which can be signed by the customer when the problem is resolved to their satisfaction.
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